Okay
  Public Ticket #2605833
Issue with Fashion template
Closed

Comments

  •  2
    Solarside started the conversation

    Hello,

    Just figured out one thing: If the option "manage stock" is checked it affects look/style on single product page, please see attached pictures.

    Could you kindly help to make single product page look as on demo site with "manage stock" option enabled?

    Thanks in advance!

  •  1,558
    Laborator replied

    Hi Solarside,

    I checked the images but could not identify what the problem is as in the  "not ok" image there shows how many items are in stock. Do you want to remove that line or the problem is elsewhere and I didn't notice it.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Solarside replied

    Hello Art,

    Thanks for coming back to me on this. Quantity field disappear when option "manage stock" is enabled. I updated the pics and marked the elements, hope it helps. 

    Cheers!

  •  1,558
    Laborator replied

    Hi again,

    Can you increase the stock for that product for example 2 or 3 in stock, I am asking because if there is only 1 product in stock it will hide the quantity field, since there is only 1 product in stock.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Solarside replied

    Art,

    I can show up only actual quantity which is different for each product. 

  •  1,558
    Laborator replied

    Hi Solarside,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in the editor toolbar. (See how)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   Solarside replied privately
  •  1,558
    Laborator replied

    Hi there,

    As I said, the quantity button will not show if there is only ONE product in stock, here is an example where the quantity field shows (because there are 20 pieces in stock):

    medium
    (view large version)

    And it makes sense, if you have only one product in stock then you cannot increase the quantity.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Solarside replied

    Hi Art,

    I do understand it works ok for the products with stock more than one item.

    In my shop all products are with different stock levels which means for some products it will show quantity tab and wouldn’t for other. That’s is not ok.

    All I asked for is a standard look of the theme like on Fashion demo single product page. Thank you.

  •  1,558
    Laborator replied

    Hi again,

    I am sorry but what you are trying to implement is not possible through the theme options or with a small CSS tweak so I could help you, it requires coding to show the quantity field even on low stock items.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Solarside replied

    Hi Art,
    I'm not trying to implement something special, I just want a standard theme look for all products. 

    Please bear in mind that managing stock is an essential function for any store with physical items.

    My support period is about to expire, so I just leave this issue with you, hopefully it gets fixed.

    Cheers!

  •  1,558
    Laborator replied

    Hi again,

    Just to clarify some things, this is not something the theme manages and to test it you can simply switch the default WooCommerce theme (Storefront), below you have an example of a product where only one product is in stock and as you can see the quantity field is missing here also:

    medium
    (view large version)

    while here is another product with the same theme (Storefront), the quantity button is there:

    medium
    (view large version)

    So I don't see a reason why we should implement something that is not available by default in WooCommerce.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •  2
    Solarside replied

    Hi again,

    Please try to walk in my shoes: I see Fashion demo template and decided to purchase the theme. How I can figure out on demo site that look will change depending on product stock level? If I was using Storefront I wouldn't care about such things ;)

    Of course you don't have to Implement something that is not available by default in WooCommerce, I'm absolutely fine with this. I just can't understand what the reason to end up like this 6 days later after initial request? You could save mine and your time if I get this answer in the very beginning. That's the point.