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  Public Ticket #2598891
autoplay a self-hosted video
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Comments

  • W0nderwa11 started the conversation
    November 12, 2020 at 3:49pm

    Struggling to find the settings that allow me to disable autoplay on a self-hosted video.

    Thanks

  • [deleted] replied
    November 13, 2020 at 8:33am

    Hi W0nderwa11,

    You can find that option on Theme Options > Other Settings > Video & Audio Settings.

    medium
    (view on a new page)

    Have a nice day!

  • W0nderwa11 replied
    November 13, 2020 at 2:43pm

    Hi Ylli,

    Thanks for the reply.

    I have found my way to those settings and auto play is already set to disabled.

    I have toggled all of the different settings and still no change. I also deleted my cache in Chrome just in case that made a difference but still nothing.

    For reference, I am using the portfolio demo theme and the video in question is attached to the "lightbox" item type. I'm not sure if this makes a difference.

    Thanks!

  • [deleted] replied
    November 16, 2020 at 9:29am

    Hi W0nderwa11,

    Please send me the page URL where your video is autoplaying. 

    And then also send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   W0nderwa11 replied privately
  • [deleted] replied
    November 17, 2020 at 9:40am

    Hi W0nderwa11,

    Thanks for your explanation. Now I can see that you are using the Lightbox item type for that project and it seems that the Lightbox plugin that we use for this portfolio type doesn't support that option and it just autoplays the video.

    You can see that on other Portfolio item types that support videos you can also choose to not autoplay videos.

    Thanks for your understanding!