Please make sure that you are using the latest version of Oxygen, for the moment the latest update available is 5.6 (read changelog).
If you are using an old version, then the easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
Strange, we don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If not, then please check if you have modified the theme...
If you still can't find the problem then please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
P.S: Sometimes maybe is needed to clear your cache (see screenshot) to see changes because your server has installed a caching plugin "SG Optimizer" for you.
I haven't touched anything and everything worked fine for me
Happy that it works on your end too.
Have a lovely healthy day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
I'm trying to save change to theme option but "Save All Change button" doesn't work...how can i do?
Hi lolaperes,
Please make sure that you are using the latest version of Oxygen, for the moment the latest update available is 5.6 (read changelog).
If you are using an old version, then the easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
Thanks!
Hi, i'm using 5.6 version, but save all changes button still don't work
P.S. None of the buttons actually work.
Hi lolaperes,
Strange, we don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If not, then please check if you have modified the theme...If you still can't find the problem then please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
Hi lolaperes,
Everything is working as it should for me.
See video: https://d.pr/v/eAnmcK
Thanks!
P.S: Sometimes maybe is needed to clear your cache (see screenshot) to see changes because your server has installed a caching plugin "SG Optimizer" for you.
I had done this before, but it didn't work. Strange:D.
Anyway now it works.
Hi lolaperes,
I haven't touched anything and everything worked fine for me
Happy that it works on your end too.
Have a lovely healthy day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
Another question, just for info. It is possible to show the shop sidebar top in mobile screen?
Hi lolaperes,
Regarding your further questions, kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.