Important:
This support area is for Kalium 3 users only.
Support for Kalium 4 has moved to our new platform at support.laborator.co.
If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.
Hello,
I'm using the Kalium theme on version 2.10 ... would like to use the current version. What can I do? My customer would like to have the site up to date.
Thanks and best regards,
Nicole Kossmer
Hi Nicole,
The latest version for the moment is 3.0.8.1 (read release notes), please update your theme first and then the premium plugins too.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Laborator > Plugins.
Thanks!
Gladly, only I get the following message:
(See attachement...)
Hi,
Pease send me your Wordpress credentials, because I need to login to your site and test this. To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
Hi Niko,
Here is the area where you can update Kalium.
(view on a new page)
Thanks!
yes, I've already seen it, nothing happens? I also have a child theme ... puh ... then I dare ;-)
Unfortunately does not work:
then this message follows:
Sorry, but ... everything worked out ... ;-) was too impatient ...
Thanks!!!! :-)
Hi Niko,
I'm very happy that everything went well
Have a great day and an amazing weekend!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from me and Laborator in advance.