We have already managed to solve the white space problem using css code. However, we noticed that it is not possible for us to make any changes to the theme in the separator Laborator > Theme Options.
If you're unable to save changes in the theme please try updating the theme to the latest version.
You are using an old version of our theme 3.6, the latest version for the moment is 3.7.2 , please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
I am able to change the Theme Options, just tested it on the logo by switching it and it works perfectly. Make sure you clear the cache and check the caching options.
Hi
We notice a blank space after the footer section and we can't delete it. Can you help please?
Hi LabGraf,
Can you please try going to Laborator > Theme Options > Other Settings and under the Go to Top option replace the word footer with this value 75%:
(view large version)
Best regards,
Laborator Team
Thanks,
We have already managed to solve the white space problem using css code. However, we noticed that it is not possible for us to make any changes to the theme in the separator Laborator > Theme Options.
Hi LabGraf,
If you're unable to save changes in the theme please try updating the theme to the latest version.
You are using an old version of our theme 3.6, the latest version for the moment is 3.7.2 , please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
Best regards,
Laborator Team
Hi,
We've already updated the theme and the plugins but are still not abble to change the theme options.
Hi again,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
I am able to change the Theme Options, just tested it on the logo by switching it and it works perfectly. Make sure you clear the cache and check the caching options.
Best regards,
Laborator Team
Hi,
I've tried with a differente browser and it worked. I was using Firefox and now I've tried with Chrome. Thanks for the patience.
Hi LabGraf,
I'm happy that this is now resolved
Have a nice day!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.
A huge thank you from me and Laborator in advance.
Best regards,
Laborator Team