Okay
  Public Ticket #2563650
WPbakery
Closed

Comments

  •  2
    regislessent started the conversation

    Hello,

    Do you have an idea why I cannot modify the text on the attached picture 1 ?

    On top of this, when I try to save the page (attached picture 2) I receive a 404 page (attached picture 3).

    Could you please help me ?

    Feel free if you have any question.

    Best regards,

    Régis

  • [deleted] replied

    Hi Régis,

    We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If your problem is still there, then please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   regislessent replied privately
  • [deleted] replied

    Hi Régis,

    It seems that the WPBakery Page Builder was corrupted on that page. I changed your page to an older version and the problem was solved.

    See video: https://d.pr/v/okkDmZ

    Now you can re-apply the changes that you want againsmile.png

    Have a nice Friday and a great Weekend!

  •  2
    regislessent replied

    Hi Ylli,

    Thank you very much for the work and thank you for the video, great idea !

    Have a nice weekend too.

    Régis

  • [deleted] replied

    Happy to hear those kind words Régissmile.png

    Have a nice Friday and a wonderful Weekend!