I think that you are using an old version of Oxygen, the latest version for the moment is 5.5.3 , please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
Hola buenas tardes, le doy a Theme Option para cambiar cualquier opción pero no me deja cambiar ninguna. Ni me deja guardarla.
Quiero poner un logo nuevo y no me deja subirlo, ni guardarlo. Es como si el theme option estuviese bloqueado.
Hi charnakes,
I think that you are using an old version of Oxygen, the latest version for the moment is 5.5.3 , please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
Have a nice day!
Hola buenas tardes,
en primer lugar muchas gracias por la ayuda, lo he hecho todo lo que me has dicho y sigue igual.
no me deja cambiar nada. Esta actualizado a la ultima version. Que puedo hacer?
Hi,
Can you please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
Hi,
I just tried this and it seems that everything is working fine.
See video: https://d.pr/v/XmFEPQ
Please keep your caching plugin "SG Optimizer" disabled when you work on your site, and enable it when you don't need to edit anything.
Thanks!