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  Public Ticket #2537001
Cannot register my Kalium
Closed

Comments

  • Dorjazz started the conversation

    Hi!

    I'm newbie but installed Kalium right like I should. I cannot register my Kalium Theme. 

    404 Not a valid product

    What should I do now?


  • Dorjazz replied

    Here's my System report

    ### Theme Information ###

    Theme Name: Kalium
    Theme Version: 3.0.7
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: -
    Theme Registered: ❌

    ### WordPress Environment ###

    Home URL: http://sebszczepanowski.pl
    Site URL: http://sebszczepanowski.pl
    WordPress Path: /domains/sebszczepanowski.pl/public_html/
    WordPress Content Path: /domains/sebszczepanowski.pl/public_html/wp-content
    WordPress Version: 5.5.1
    WordPress Multisite: -
    WordPress Memory Limit: 128 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: pl_PL

    ### Server Environment ###

    Server info: Apache
    PHP version: 7.1.9 - We recommend using PHP version 7.3 or above for greater performance and security. How to update your PHP version »
    PHP post max size: 128 MB
    PHP time limit: 180
    PHP max input vars: 6000
    Max upload size: 128 MB
    MySQL version: 5.6.43-log
    cURL version: 7.55.0, OpenSSL/1.0.1s
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.1.0

    ### Security ###

    Secure connection (HTTPS): ❌ Your site is not using secure connection (HTTPS).
    Hide errors from visitors: ✔️

    ### Active plugins (6) ###

    Elementor by Elementor.com – 3.0.7
    Limit Login Attempts Reloaded by WPChef – 2.15.2
    Ninja Forms by Saturday Drive – 3.4.27
    Portfolio Post Type by Devin Price – 1.0.1
    Templates Patterns Collection by ThemeIsle – 1.0.9
    Orbit Fox Companion by Themeisle – 2.9.17


  •  1,562
    Laborator replied

    Hi Dorjazz,

    Can you please screenshot or video recording so we can see what the issue could be.

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  • Dorjazz replied

    Hi!

    Here's couple of screenshots showing the process

  • Dorjazz replied

    Last one

  •  1,562
    Laborator replied

    Hi Dorjazz,

    That's really strange, I can see only a ticket back in 2016 with this error and it was caused by the server privileges. Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group