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  Public Ticket #2509662
Importing demo media
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  •  1
    noelthurlow started the conversation

    When i import a demo none of the media comes across

  •  1
    noelthurlow replied

    ### Theme Information ###

    Theme Name: Kalium
    Theme Version: 3.0.6
    Previous Versions: -
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: -
    Theme Registered: ✔️

    ### WordPress Environment ###

    Home URL: http://127.0.0.1/wordpress
    Site URL: http://127.0.0.1/wordpress
    WordPress Path: C:\xampp\apps\wordpress\htdocs/
    WordPress Content Path: C:\xampp\apps\wordpress\htdocs/wp-content
    WordPress Version: 5.5
    WordPress Multisite: -
    WordPress Memory Limit: 512 MB
    WordPress Debug Mode: -
    WordPress Script Debug: -
    Language: en_US

    ### Server Environment ###

    Server info: Apache/2.4.43 (Win64) OpenSSL/1.1.1g PHP/7.4.8
    PHP version: 7.4.8
    PHP post max size: 40 MB
    PHP time limit: 120
    PHP max input vars: 1000
    Max upload size: 40 MB
    MySQL version: 5.5.5-10.4.13-MariaDB
    cURL version: 7.70.0, OpenSSL/1.1.1g
    DOMDocument: ✔️
    WP remote post: ✔️
    WP remote get ✔️
    GD library: 2.1.0

    ### Security ###

    Secure connection (HTTPS): ❌ Your site is not using secure connection (HTTPS).
    Hide errors from visitors: ✔️

    ### Active plugins (5) ###

    Advanced Custom Fields PRO by Elliot Condon – 5.9.0
    WPBakery Page Builder by Michael M - WPBakery.com – 6.2.0
    Portfolio Post Type by Devin Price – 1.0.0
    Slider Revolution by ThemePunch – 6.2.21
    WooCommerce by Automattic – 4.4.0

  • [deleted] replied

    Hi noelthurlow,

    Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.

    [EDIT]

    If you are taking about the colored image I think? Themes do not contain the images that we use on our previews because those images are copyrighted and theme authors can't re-distribute them to their clients.

    We actually wrote about this on our item page:

    Image Credits:The sample images viewed in the live preview are for demo purposes only and are not included with your purchase. They’re replaced with sample images so you can easily replace the images with yours.

    Screenshoot:

    medium  

    (view on new page)

    This is not only our policy, but this is not allowed by Envato and all the theme authors use sample images on demo-contents so users will have it easier to change with their images and content.

    I will send you some very nice stock photos sites, there you can find super high quality images for free:

    There are more nice sites but those are most famous ones.

    Thanks!

  •  1
    noelthurlow replied

    ok - thanks sorry !