I have a problem with clicking images on Safari and Firefox. When you click an image "ALL AGAINST COVID-19" on blezono.com. Then when one wants to see the image and we click on the image and it opens to a new window with the address of the link of this image ... No pop up (modal).
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not fixed, please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Hello,
I have a problem with clicking images on Safari and Firefox.
When you click an image "ALL AGAINST COVID-19" on blezono.com.
Then when one wants to see the image and we click on the image and it opens to a new window with the address of the link of this image ... No pop up (modal).
What is the problem?
Romza
I want desactivate this...
Please help !
Hi Romza-El,
I think that you are talking about this page https://blezono.com/portfolio/tout-contre-le-covid-19.
We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.
If the problem is not fixed, please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.
Thanks!
Hi Romza-El,
They are working fine now (see video). I think that you have fixed this problem now.
Thanks!
Hello,
Yes it works well when you are connected to Blezono but it does not work when you are not connected. You understand what I mean.
Otherwise try to open the Blezono site without you connecting the id I gave and you will see that it does not work.
Regards,
Hi Romza-El,
It seems that a third-party plugin is causing this "MonsterInsights - Google Analytics pour WordPress"
See video: https://d.pr/v/fWfjYT
If you need to use this plugin, you can contact the plugin author so they can fix this problem.
Thanks!
Thanks!
I will contact this.