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  Public Ticket #2477097
reCAPTCHA for a contact form
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  • Pruek started the conversation

    Hi, I've been trying to add reCAPTCHA to the contact form using reCaptcha by BestWebSoft plugin but I don't know how to configure it because I don't know which "contact form" to select in the plugin settings. (see attachment)

    Then I read the documentation (https://documentation.laborator.co/kb/kalium/creating-contact-page/) and it says something about the WP reCAPTCHA integration. I also tried but there is no "contact form" to choose in the plugin settings as well. (see attachment)

    I wonder how I should actually do reCAPTCHA in the contact form. Please suggest. Thank you so much.

  •  1,558
    Laborator replied

    Hi Pruek,

    Have you registered for the reCaptcha key under Google? If you have not then you will have to do that since it is crucial for your it, if you've already done that part then please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.


    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   Pruek replied privately
  •  1,558
    Laborator replied

    Hi there,

    The reason why the reCaptcha did not work was because it was not correctly set up, the code was wrong and when I clicked on "Test recaptcha" it didn't work out, so I generated a code by myself and it worked fine:

    medium
    (view large version)

    The e-mail must be submitted before the reCaptcha appears.

    Please create your own codes and remove the ones which have been added by me for testing purposes.

    Best regards,
    Laborator Team


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  • Pruek replied

    Hi Art,

    Thank you so much. I got it fixed. By the way, would you recommend to use reCAPTCHA v2 or v3?

    I see that v3 is just a line with Privacy Policies and Terms and Conditions. I'm not sure if it can prevent the bots or anything.

  •  1,558
    Laborator replied

    Hi Pruek,

    As we wrote in this article

    In order to use reCaptcha you must install and configure reCaptcha by BestWebSoft plugin.

    This plugin supports reCaptcha:

    • Version 2
    • Version 3
    • Invisible reCAPTCHA

    Thanks!

    Best regards,
    Laborator Team


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  • Pruek replied

    Okay. Thank you so much.