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  Public Ticket #2420340
Video on Mobile device
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Comments

  • emmabaker started the conversation

    Looks like there is an issue with my video playing on iPhone and iPad. (maybe android too?), though it works on desktop browsers.

    Any advice?

    Thank you.

    Jess

    [email protected]


  • [deleted] replied

    Hi Jess,

    You are using an old version of our theme 2.9.4, the latest version for the moment is 3.0.1 (read release notes), please update your theme first and then the premium plugins too.

    After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.

    Thanks!