— Are you talking about Visual Composer or WPBakery Page Builder (formerly Visual Composer)plugin please?
Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
— Also please send me your Wordpress credentials, because I need to login to your site.
To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.
You are using an old version of our theme 4.4, the latest version for the moment is 5.3.1 (read changelog), please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
P.S: I already updated WPBakery Page Builder (formerly Visual Composer) to the latest version available for you.
I´ve bought this license again, because we´ve lost this theme. When we installed, it´s required the Visual Composer License Key.
could you help me? what´s this Visual Composer License Key?
i also need help with who the api keys works
my mail is [email protected]
Hi inovacloud,
— Are you talking about Visual Composer or WPBakery Page Builder (formerly Visual Composer)plugin please?
Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
— Also please send me your Wordpress credentials, because I need to login to your site.
To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.
Thanks!
Hi inovacloud,
You are using an old version of our theme 4.4, the latest version for the moment is 5.3.1 (read changelog), please update your theme first and then the premium plugins too.
The easiest way to update your theme is if you use Envato Market plugin (screenshot). When you connect Envato Market plugin you will see theme update prompt on the Updates tab of your Wordpress site.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support, just go to Appearance > Install Plugins.
P.S: I already updated WPBakery Page Builder (formerly Visual Composer) to the latest version available for you.
Have a nice day!