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Hi there,
I'm having some troubles with the images that i have uploaded. They didn't appear in some occasions on the posts and portfolio projects. Also the thumbnails didn't appear on my portfolio, and it is random (in some occasions some images appear).
What sould I do?
Thanks!
Hi imagobubo,
Can you please send me your Wordpress credentials, because I need to login to your site and test this for you.
To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.
Thanks!
Hi imagobubo,
This was happening because LazyLoad of the Jetpack plugin was interfering with the LazyLoad of the theme. I just disabled it for you.
See video: https://d.pr/v/kDjpiE
Have a nice day!
Thanks! <3
Hi,
I'm very happy that I helped you
Have a great week and be safe!
P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.