1— Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.
2— This is caching issue because it happened to other users too before and they found out that server caching or any cache plugin caused that.
Your problems seems to happen only in the Child theme, probably because you are using any old theme file there or you have modified any of them. Theme is working fine in Kalium (Main).
This ticket was created by another user and we offer 1 on 1 support. Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
As for the Arash message:
If you encounter this error while you try to activate the theme then there is a chance that your WP Remote Get is not activated on your server, to read more about this issue please visit this article Cannot activate the theme.
Hello,
I've updated Kalium theme to the last version (3.0) and I noticed the following issues:
I've purged all caches and checked possible issues in my child theme, but the problems persist.
Thank you,
Andrea
Hi Andrea,
1— Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.
Also please send me your Wordpress credentials, because I need to login to your site and test this.
To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.
2— This is caching issue because it happened to other users too before and they found out that server caching or any cache plugin caused that.
Have a nice day!
I can’t register the kalium theme.
I just installed the version 3.
I click on the register button and nothing happens. Tried with different browsers and different devices.
Hi Andrea,
Your problems seems to happen only in the Child theme, probably because you are using any old theme file there or you have modified any of them. Theme is working fine in Kalium (Main).
See video: https://d.pr/v/RhdZ7i
As for the below commenter:
Hi iArash,
This ticket was created by another user and we offer 1 on 1 support. Kindly open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
Thanks for your understanding!
i just installed Wordpress and uploaded the theme.
No modification or old version Child theme.
I can’t register it. The register button doesn’t work, I tried different browser and different devices
Hi Ylli,
I checked and fixed my child theme files and now it works like a charm. Thank you!
Hi Andrea,
I'm very happy to hear that
I wish you have a great week!
P.S: Enjoying our theme? Head over to your Downloads tab and give it 5 stars. We will love you forever.
As for the Arash message:
If you encounter this error while you try to activate the theme then there is a chance that your WP Remote Get is not activated on your server, to read more about this issue please visit this article Cannot activate the theme.
(view on a new page)
Have a nice day!
Will set this ticket as solved from here.