Okay
  Public Ticket #2383132
No Email from contact form
Closed

Comments

  •  1
    rpxls started the conversation

    Hi awesome support team,

    by mistake I've set my admin mail to [email protected].
    I want to change it to [email protected], but I don't receive any confirmation mail to make the change valid. Could you please have a look?


    Best regards,

    Johannes

  •  1,558
    Laborator replied

    Hi Johannes,

    This is a question for the theme support as that's a WordPress feature we do not handle, it seems that your mail server is not responding or something like that. You can search in Google and see this issue has been asked many times and maybe you will find the answer for it.

    Best regards,
    Laborator Team


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  •  1
    rpxls replied

    Hi Art,

    thanks four your reply. I was finally able to change my mail adress using phpMyAdmin.

    However it didin't solve the fact, that I do not recieve any mails from the contact form.

    Could you please have a look? 

    Best regards,

    Johannes

  •  1,558
    Laborator replied

    HI Johannes,

    It's clear that you have some issues with the mail server that is not sending e-mails, and that's why you didn't get the confirmation e-mail either. Follow this guide to fix your issue.

    Best regards,
    Laborator Team


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