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  Public Ticket #2360154
Black keyline/stroke should be showing up
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  •  14
    katherinemasters started the conversation

    Hi,

    For some reason the black keyline/stroke that I had at the bottom of every page is disappearing (it seems to work in mobile), it disappears from the bottom of the page where it should be located and I can't figure out why. I'd love your help here. 

    Thanks for reading,

    Katherine

  • [deleted] replied

    Hi Katherine,

    You footer doesn't show until you scroll to the bottom of the page, and you are using Fixed to bottom style.

    Please read Footer Types article to learn more.

    Will set this ticket as solved from here.

  •  14
    katherinemasters replied

    Hi Ylli,

    Please don't set tickets as solved when they are not, thank you. You did not understand my question. On the footer of my site pages there is and should be a black stroke/keyline or black line and the black line is showing up correctly on the site pages when on mobile devices but not on the actual website on a PC. The site pages shows the line momentarily and then it disappears or it doesn't show it at all. 

    This a problem and I need it looked at carefully, as I can't remember where I set up the line, but something is definitely wrong. This page is a good example of the problem:


    https://frescaflowerdesign.com/contact-us-k/


    I'd appreciate a thoughtful answer to this question. 

    Thank you,

    Katherine

  •  14
    katherinemasters replied

    Hi Ylli,

    I have just figured out what was causing the problem, in some instances I needed to add an extra space within the page to allow for the line to have visibility online. In other cases I just needed to revert to the theme style. 

    The ticket can now be closed.

  • [deleted] replied

    Hi Katherine,

    Happy to hear that your questions are resolved.

    Have a nice day!