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  Public Ticket #2353642
General troubles
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  •  6
    usinarq started the conversation

    Hello!

    I have several troubles when trying to customize Kalium template. I imported demo content by uploading the archive I downloaded Kalium-Demo-Content.zip. Is that OK? When you see the website after that, you will see it does not look properly. 

    I also have made some changes by following the instructions available in your knowledge base https://documentation.laborator.co/item/kalium/, but the thing is after saving changes they are not working. (For example: Language and social media buttons customization). 

    Could you please tell me what i´m doing wrong?

    Thanks,

  •  1,558
    Laborator replied

    Hi there,

    I would recommend you to reset your Wordpress installation by using this plugin Wordpress Reset (By Matt Martz) and then activate the theme and try to install demo-content again.

    This is the way you have to import the demo content, through Laborator > Demo Content Installation, but first make sure you have activated the theme.

    Best regards,
    Laborator Team


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  •  6
    usinarq replied

    Hello Art,

    I followed all the instructions right as you pointed out. However, webpage appeareance is still not what it should be like.

    And even now I have an extra trouble: menu options has been duplicated after following all the steps you said. (please look at it in screenshot).

    https://www.arkon.com.ar

    I thank you if you could help me to solve these problems.

    Best regards,

    Dario

  •  1,558
    Laborator replied

    Hi Dario,

    As I can see the menu items are showing fine now, do you still need help with the demo content import? If you're done with and have further questions you can create a new ticket instead of replying to this one.

    Best regards,
    Laborator Team


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