Hi - I installed the theme and installed the demo content, but the theme does not display as anticipated. I have check all site requirements and have change PHP.
Should I be able to see the theme like the demo? What do I do?
I can see that you have installed Bookstore demo but you have installed demo content more than one time and your demo is not showing as it should now.
I can install Bookstore demo in a fresh Wordpress install for you but before I do that I can see on your System Status page that some of your PHP limits are lower than Wordpress and modern themes require.
Thank you very much, I hope that you and your family will be well in those times.
Good night!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
unfortunately I have the same issue. I try to import Demo content (construction), but only the Home is being displayed more or less properly (no real images neither in slider nor in the sections). By clicking on the menu and heading to a different page / article I get a blank page with "The content of the page cannot be displayed"
The importer did its job without any error by the way. Is there a manual way to import the stuff?
I am not a new to WP, I just wanted to know how the template worked... if I cannot get it importing I have to dig through all the relevant pages at the demo I suppose...
This is 1on1 support, so please open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
Hi - I installed the theme and installed the demo content, but the theme does not display as anticipated. I have check all site requirements and have change PHP.
Should I be able to see the theme like the demo? What do I do?
Please advise. Thanks.
Harry
Hi Harry,
What problems you are receiving? Can you please be more specific... thanks!
Also please share your site credentials, because we need to login to your site and see this live.
Your information is safe (private) in this thread. To include your credentials click Insert Credentials button in editor toolbar. (See how)
Thanks!
Hi Harry,
I can see that you have installed Bookstore demo but you have installed demo content more than one time and your demo is not showing as it should now.
I can install Bookstore demo in a fresh Wordpress install for you but before I do that I can see on your System Status page that some of your PHP limits are lower than Wordpress and modern themes require.
(view on a new page)
For more info please carefully read this article WordPress and Kalium Server Requirements, and on this page you can find a sample email that you can send to your hosting provider too.
When you increase them please reply here so I can proceed
Thanks!
Hi Harry,
Please increase the limits that I marked so I can install demo-content without a problem for you.
Thanks!
Sorry for the delay. The numbers were increased.
It took longer than expected to correct. I’m hoping you can still assist with loading the demo content as mentioned earlier. thanks again.
Hi Harry,
Do I have your permission to reset your Wordpress installation and install Bookstore demo for you please?
This process will reset your Wordpress installation so if you done any work so far it will be lost.
Thanks!
Yes. No problem. Thanks.
Harry
Hi Harry,
I just installed Bookstore demo for you
Have a nice day!
Thanks so much! Be safe.
Harry
Hi Harry,
Thank you very much, I hope that you and your family will be well in those times.
Good night!
P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. A huge thank you from me and Laborator in advance.
Done!
Thank you very much!
Have a nice day!
Hey there,
unfortunately I have the same issue. I try to import Demo content (construction), but only the Home is being displayed more or less properly (no real images neither in slider nor in the sections). By clicking on the menu and heading to a different page / article I get a blank page with "The content of the page cannot be displayed"
The importer did its job without any error by the way. Is there a manual way to import the stuff?
I am not a new to WP, I just wanted to know how the template worked... if I cannot get it importing I have to dig through all the relevant pages at the demo I suppose...
Hi bunducafe,
This is 1on1 support, so please open a new ticket and post your request so it will be helpful for the other users to take advantage of searching them on the forum. We’re glad to help you in your new thread.
Thanks for your understanding!
Will set this ticket as closed from here.
Hi,
what a pity. I cannot open a new ticket as the support year already ended and I never set up Kalium before (was a bundled purchase back in 11/18).
So let's see what I can do from there...
Best,
B