Okay
  Public Ticket #2342912
Errors during Import
Closed

Comments

  • NabilBarkati started the conversation

    Hi, 

    When I try to import a demo I get 5 errors. I tried to edit the variable on php.ini to meet the requirements but nothing changed.

    I'm using cloudfare, it can be an issue?




    ### Theme Information ###

    Theme Name: Kalium
    Current Version: 2.9.4
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: No
    License Activated: ✔

    ### WordPress Environment ###

    Home URL: http://yrsly.com
    Site URL: http://yrsly.com
    WP Path: /home/yrslycomyn/www/
    WP Content Path: /home/yrslycomyn/www/wp-content
    WordPress Version: 5.3.2
    WordPress Multisite: -
    WordPress Memory Limit: 512 MB
    WordPress Debug Mode: -
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.3.12
    PHP Post Max Size: 130 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 16000
    Max Upload Size: 128 MB
    MySQL Version: 5.6.46-log
    cURL version: 7.38.0, OpenSSL/1.0.1t
    DOM Document: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: bundled (2.1.0 compatible)

    ### Security ###

    Secure connection (HTTPS): Your site is not using secure connection (HTTPS). "Learn more »"
    Hide errors from visitors: ✔

    ### Active Plugins (7) ###

    "LayerSlider WP" by "Kreatura Media" – 6.10.2
    "Advanced Custom Fields PRO" by "Elliot Condon" – 5.8.7
    "Health Check & Troubleshooting" by "The WordPress.org community" – 1.4.2
    "WPBakery Page Builder" by "Michael M - WPBakery.com" – 6.1
    "Portfolio Post Type" by "Devin Price" – 1.0.0
    "Slider Revolution" by "ThemePunch" – 6.2.2
    "WP Reset" by "WebFactory Ltd" – 1.77



  •   NabilBarkati replied privately
  • [deleted] replied

    Hi NabilBarkati,

    Can you please tell me which demo you wanted to import so I can try that for you?

    Thanks!

  • NabilBarkati replied

    Hi, I'm trying to import Agency Demo.

    Thanks.

    [Edit]

    I hope this can be solved asap. :) 

    I really need to start working on this.

  • [deleted] replied

    Hi Nabil,

    I tried to import the demo for more than 30 minutes but it is not working. Can you please disable CDN and make your site https so I can try again?

    Thanks!

  • NabilBarkati replied

    I can no longer access the admin area!

    https://yrsly.com/wp-admin/ it returns : ERR_TOO_MANY_REDIRECTS

    I see on filezilla that the files are uploaded.

    I'm confused right now!

  • NabilBarkati replied

    CDN disabled.

    HTTPS activated from OVH. (Let's Encrypy)


    Please don't oblige me to switch to another template and request a refund.


    Thanks.

  • NabilBarkati replied

    I found a solution. Can you please close this ticket.


  • [deleted] replied

    Hi Nabil,

    Happy to hear that you already solved your question.

    Have a great day and stay safe!