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Hello Laborator Theme team,
please be so kind to solve this issue for me:
I did a bad mistake and installed and activated a purchased Kalium theme on a "test" domain in order to compare two themes. Now as I wanted to finally install the Kalium theme on the "right" domain (because we decided for the Kalium theme), I had to buy it a second time as the purchase code of the first purchase is not valid anymore. I was absolutely not aware of the fact that an installation is possible only once..
But even now, as I want to activate the new purchased Kalium theme on the domain, it still always referes to the "old", invalid, purchase code and I am not able to activate the theme and to use the installed demo versions.
What can I do to enter my new purchase code?? The "Activate Product" button on the webpage does not even react anymore.
I hereby send you the relevant data:
http://raumzwei.eu
Login:
http://www.raumzwei.eu/wp-login.php
user: straeter
Password: KlopStock2020
new/valid puchase code :
760421c7-136e-44a7-ad36-7a3ff80f288e
Please be so kind and help me with this issue!
Thanks a lot in advance and kind regards
Jenny
Dear all,
one more additional information that I fogot:
My newly created user name for the new (second) purchase of Kalium is jbrakel, the associated e-mail adress is [email protected].
If ou need further information, please let me know! I´m looking very forward to your resonse and help.
Kind regards
jenny
Hi Jenny,
If you still see the old domain on your Product Activation page (screenshot) please just press x button, then you activate your theme again.
Thanks!
Thank you so much Ylli,
now it works :)
Happy to hear that Jenny
Have a nice day!