Okay
  Public Ticket #2280858
Image quality
Closed

Comments

  •  4
    felipevallt started the conversation

    Hi,


    The images of the products are in terrible quality, it wasn't like that. What happened?

  • [deleted] replied

    Hi felipevallt,

    Maybe any third-party plugin is causing this for you, have you checked? Or have you regenerate your thumbnails with any plugin? Please tell me so I can know where to investigate.

    Please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  •   felipevallt replied privately
  • [deleted] replied

    Hi Felipe,

    Problem solved, now your shop images should appear very crispsmile.png

    Have a nice day!

  •  4
    felipevallt replied

    Thank you Ylli! :)

  •  4
    felipevallt replied

    The website was translated and was in English again. Can I translate it again?

  • [deleted] replied

    Hi Felipe,

    I did that to test your site because I didn't understand your language. I just changed your language as it was in the Wordpress Settings.

    Sorry for the trouble.

    Have a nice day!