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  Public Ticket #2278119
Poduct image in Woocommerce disappeared
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  •  15
    Scolex_de started the conversation

    Hi there,

    I have an issue with disappeared product images in Woocommerce.

    When I click the attached link, the image of the product is disappeared, it just shows up after resizing the Browser (as well in Firefox as in Chrome) in any direction.

    Can you help me with this?

    Furthermore, is there a way to disable the image zoom tool and the image thumbnail? For me it would be fine if there is just the plain image.

    Regards

  •  1,558
    Laborator replied

    Hi there,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   Scolex_de replied privately
  • [deleted] replied

    Hi Scolex_de,

    I have added the following code in Theme Options > Other Settings > Custom JavaScript:

    <script>
    jQuery( document ).ready( function( $ ) {
      function resizeFlickity() {
          var $flckt = $( '.vc_tta-tabs .flickity-enabled' );
          $flckt.each( function( i, el ) {
              Flickity.data( el ).resize();
          } );
      }
      resizeFlickity();
      $( '.vc_tta-tabs' ).on( 'show.vc.tab', function() {
        resizeFlickity();
      } );
    } );
    </script>
    
    So now the product images carousel is working.

  •  15
    Scolex_de replied

    Ok thanks. Works.

    Best regards

  • [deleted] replied

    Happy to hear thatsmile.png

    Will mark this ticket as solved from here.