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  Public Ticket #2271973
Arrow Icon problem
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Comments

  •  13
    Ramona started the conversation

    Hi,


    I have a problem with arrow icons. Arrow in menu (where we have subitem like Espressoare) an on go to top button are broken. They are little squares instead of arrows. 

    Plese see the attachment.


    Best,

    Ramona

  • [deleted] replied

    Hi Remona,

    Sorry for the late reply,

    Can you please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how)so your reply will be private.

    Thanks!

  •   Ramona replied privately
  • [deleted] replied

    Hi Ramona,

    Problem solved.

    See video: https://d.pr/v/Kkskuh

    Have a nice day!

  •  13
    Ramona replied

    Hi,

    Thankx, but i don't want the site and homepage to redirect to /wp1. It's not ok.

    Best,

    Ramona

  • [deleted] replied

    Hi Ramona,

    Whatever you do, those links must be the same in two areas for your icons to show.

    Thanks!

  •  13
    Ramona replied

    Hi,

    I cannot use https://www.cofexpert.ro/wp1 at Site Address (URL), because we will have broken links or links with wp1 in it and it's not ok to change all links. Also, we cannot have https://cofexpert.ro at WordPress Address (URL), because we have all the folders in a sub directory - wp1, not in main directory, so it wil not show the right information.

    It mut be https://cofexpert.ro/wp1 at WordPress Address (URL) and https://www.cofexpert.ro at Site Address (URL) and to have all icons working. They worked before, when we made the site.

    Thanks,

    Ramona

  • [deleted] replied

    Hi Ramona,

    Please contact your hosting provider so they will check this for you because this is not a theme related question.

    Thanks for your understanding.

  •  13
    Ramona replied

    Hi,

    As a said, these links were not changed. At the beginning the site was ok with exactly these links. It's not a hosting problem. We have other sites with different links (just like the ones below, but different themes) and they work just fine with the same hosting provider. It's just this site, with this theme. 

    From the begining we used these links and there weren't any problems

    https://www.cofexpert.ro at Site Address (URL) and https://cofexpert.ro/wp1 at WordPress Address (URL) 

    So you cannot say we should change it. 

    This is why we suspect a bug at kalium after an update probably.

    Could you please tell us how to fix it?

    Thanks,

    Ramona

  • [deleted] replied

    Hi Ramona,

    Please install this plugin SSL Insecure Content Fixer to check if it fixes your issue.

    Thanks!