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  Public Ticket #2226231
Cyrillic font not loading
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  •  2
    Michael started the conversation

    Hi Laborator, 

    I have a website that is published in three languages (Norwegian, English, Russian). Latin text works fine but Cyrillic text does not load, or loads sporadically. 

    I am using Source Code Pro (Latin + Cyrillic) through Google Fonts and TypoLab. Can you tell me if this is a known problem and how I can fix it? 

    At the moment, the Cyrillic text is displaying correctly with Safari but not Firefox or Chrome. 

    Thankssmile.png

  •  1,558
    Laborator replied

    Hi Michael,

    This is not a known issue, can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   Michael replied privately
  •  1,558
    Laborator replied

    Hi Michael,

    That's strange, I will have to assign this ticket to another team member, he will dig deeper to see what the problem may be and soon you will get a reply from us.

    Thank you for your understanding.

    Best regards,
    Laborator Team


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  •  2
    Michael replied

    No problems! Thanks for looking into this for me. I'll wait to see if they find a solution.

  • [deleted] replied

    Hi Michael,

    I just copied some Cyrillic words from Wikipedia and then applied them to your site, they worked as it should (see video). I tried all the popular browsers and all where showing them fine (see video).

    See example URL: https://www.barentsspektakel.no/laborator-test/

    Thanks!