Okay
  Public Ticket #2203794
Sharing
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Comments

  • czonno started the conversation

    when I share the content of a portfolio item on Facebook I cannot share the item itself but only the logo of the company 

    What to do?


  •  1,558
    Laborator replied

    Hi czonno,

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


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  •   czonno replied privately
  • czonno replied

    news?

  •  1,558
    Laborator replied

    Hi there,

    This is not a theme related issue, you can test this by changing the theme copying the URL of the post, paste it into the Facebook status area and you will notice that you have the same result.

    Take a look if you have a caching plugin which needs to be cleared. 

    P.S. Disable the coming soon mode, Facebook can't get your image if it is not accessible.

    Best regards,
    Laborator Team


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