Okay
  Public Ticket #2192092
Saving options
Closed

Comments

  •  1
    Pijodelmetal started the conversation

    Hi,

    I'm trying to save de options modified with Laborator, but when I click on other menu item and return to Theme options, my changes are not saved.

    Thanks.

  •  1,558
    Laborator replied

    Hi there,

    I am not sure if I understand your question but as I can see you are having problems saving the Theme Options.

    Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

    Best regards,
    Laborator Team


      Documentation         Join Kalium Users Group

  •   Pijodelmetal replied privately
  • [deleted] replied

    Hi,

    I have checked your site and the issue is caused by WPML plugin, if I disable the plugin theme options will be saved, see the video:

    https://d.pr/v/yihj8T

    You are using an old version of WPML plugin and this may be the reason why theme options won't save. So in your site you have WPML 3.1.5:

    medium
    (view large image)

    Most recent version is 4.3.1:

    medium
    (view large image)

    Please update WPML, configure and it should fix the issue.

  •  1
    Pijodelmetal replied

    Hi,

    Thank you very much! The problem was on plugin WPML String Translation. Disabling only this plugin I can save my changes. You can clolse the ticket.

    Thanks for your replies. 

    Kind regards.


  • [deleted] replied

    Yes, as I said you need to update WPML plugins to the latest version, or you can leave this plugin disabled if you don't want to use WPML.

    Have a nice day!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab. 

    A huge thank you from me and Laborator in advance.