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  Public Ticket #2181695
Social icons on product pages
Closed

Comments

  •  4
    pivotpointinc started the conversation
    October 11, 2019 at 4:01pm

    When I turn on Rounded social networks icons in the theme settings, only the round circles appear. The icon doesn't seem to be getting pulled in.

    If you need credentials, let me know.

    Thanks!

    {"wp":{"use":false,"adminUrl":"http://www.sandbox.pivotpointinternational.com/product/natalia-increase-competition-mannequin/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied
    October 14, 2019 at 8:20am

    Hi pivotpointinc,

    We don't have this issue on our theme, and it should work for you too. 

    Please first do the following steps:

    1— Please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    2— If your problem is not solved, then please check if you have done any modification in your theme that has caused this.

    Thanks!

  •  4
    pivotpointinc replied
    October 14, 2019 at 12:25pm

    Visual Composer Kit was the culprit.

  • [deleted] replied
    October 14, 2019 at 1:09pm

    I'm happy that your problem is now solvedsmile.png

    Have a nice day!

    Will set this ticket as solved from here.