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  Public Ticket #2177749
Install Demo Content Errors
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  •  1
    PerfectPixels started the conversation

    Hi there,

    I am trying to install a demo content but the Type and Widget throw an error. The system requirement is meet so I am not sure what else to do.

    Please see attached the screenshot and find below the system report:

    ### Theme Information ###

    Theme Name: Kalium
    Current Version: 2.9.2
    Theme Directory: ~/wp-content/themes/kalium/
    Child Theme: No
    License Activated: ✔

    ### WordPress Environment ###

    Home URL: http://perfectpixels.design
    Site URL: https://perfectpixels.design
    WP Path: /var/www/html/perfectpixels.design/public_html/
    WP Content Path: /var/www/html/perfectpixels.design/public_html/wp-content
    WordPress Version: 5.2.3
    WordPress Multisite: -
    WordPress Memory Limit: 256 MB
    WordPress Debug Mode: -
    Language: fr_FR

    ### Server Environment ###

    Server Info: Apache/2.4.29 (Ubuntu)
    PHP Version: 7.2.19-0ubuntu0.18.04.2 - We recommend using PHP version 7.3 or above for greater performance and security. See: "How to update your PHP version"
    PHP Post Max Size: 13 MB
    PHP Time Limit: 90
    PHP Max Input Vars: 3000
    Max Upload Size: 13 MB
    MySQL Version: 5.7.27-0ubuntu0.18.04.1
    cURL version: 
    DOM Document: ✔
    WP Remote Get: ✔
    WP Remote Post: ✔
    GD Library: Not Installed

    ### Security ###

    Secure connection (HTTPS): Your site is not using secure connection (HTTPS). "Learn more »"
    Hide errors from visitors: ✔

    ### Active Plugins (5) ###

    "Advanced Custom Fields PRO" by "Elliot Condon" – 5.8.5
    "Éditeur de page" by "Michael M - WPBakery.com" – 6.0.5
    "Ninja Forms" by "Les WP Ninjas" – 3.4.20
    "Portfolio Post Type" by "Devin Price" – 1.0.0
    "WP Reset" by "WebFactory Ltd" – 1.70


    Many thanks,

    David

  • [deleted] replied

    Hi David,

    Thanks for providing us your system status informations. I read it and I can say that this is happening because your server limits are much lower than Wordpress and modern themes require.

    medium
    (view on a new page)

     For more info please carefully read this article WordPress and Kalium Server Requirements, and on this page you can find a sample email that you can send to your hosting provider too.

    When you increase them you can reset your Wordpress installation by using this plugin WordPress Reset (By WebFactory Ltd) and then activate the theme and try to install demo-content again.

    Thanks!