Can you please share your site admin URL and credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Your server also has a cURL Firewall and there shows a“Laborator API server is not accessible at this url: https://api.laborator.co“ error, in this case, you should contact your host and ask them to allow access to our API Server: https://api.laborator.co
hi, try to update theme via backend, but get this error: Laborator API server is not accessible at this url: https://api.laborator.co
I know i can download theme in Envato, but Kalium is offered as update via Wordpress, I think it's a bug?
Tnx J.
Hi there,
Are you trying to update it on this domain:
https://www.schoonheidssalonuniek.nl/nws
Best regards,
Laborator Team
Hi again,
Can you please share your site admin URL and credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi there,
Your server also has a cURL Firewall and there shows a “Laborator API server is not accessible at this url: https://api.laborator.co“ error, in this case, you should contact your host and ask them to allow access to our API Server: https://api.laborator.co
Best regards,
Laborator Team
My host has whitelisted the api but I'm still getting error
Laborator API server is not accessible at this url: https://api.laborator.co
If they have enabled this feature then it will show as successful and not Disabled as it is currently:
(view large version)
Are you sure they have allowed access to our API Server?
Best regards,
Laborator Team