Okay
  Public Ticket #2154031
Mobile Menu
Closed

Comments

  • douglasturner94 started the conversation

    My hamburger menu isn't opening on mobile/tablet. I've tried deactivated all plugins with no effect 

    {"wp":{"use":false,"adminUrl":"www.douglasjohnturner.com/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    Hi,

    We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If the problem is still happening then please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  • douglasturner94 replied

    Hi Ylli,

    I've tried deactivating third party plugins with no luck. :/


    username: douglasturner

    password: NvEKZIz^zCTfu2tyKhsk&7NK

  • [deleted] replied

    Hi Douglas,

    That was happening because you attached a sticky logo image but you weren't using a image logo in the Theme Options > Branding section.

    So I just removed your sticky logo and now the problem is solved.

    Have a nice day!