I posted this in a private ticket before and didn't get any response over 2hrs mow.
My CHECKOUT BUTTON and VIEW CART BUTTON are not working as expected when you click on the CART ICON at the top. They keep refreshing back to the homepage.
I need a solution to this urgently as the website is live.
If you think that we are prioritizing public tickets before the private ones as they are open for public then you're wrong. I just replied to your ticket before I saw this ticket which was assigned to another team member so I took ownership of it to reply again.
Support is monitored from Monday to Friday in office hours with European timing. Questions will be answered in the order received.
I posted this in a private ticket before and didn't get any response over 2hrs mow.
My CHECKOUT BUTTON and VIEW CART BUTTON are not working as expected when you click on the CART ICON at the top. They keep refreshing back to the homepage.
I need a solution to this urgently as the website is live.
Hi there,
If you think that we are prioritizing public tickets before the private ones as they are open for public then you're wrong. I just replied to your ticket before I saw this ticket which was assigned to another team member so I took ownership of it to reply again.
Support is monitored from Monday to Friday in office hours with European timing. Questions will be answered in the order received.
(view large version)
Best regards,
Laborator Team