Okay
  Public Ticket #2140835
Comments not showing on pages
Closed

Comments

  •  1
    ivanm0710 started the conversation

    For some reason I can't get the comments section to appear on my pages, even when I have the option active (see picture). Any idea what may be causing this?

  • [deleted] replied

    Hi ivanm0710,

    Please make sure you have activated the option to show comments section in Theme Options, and then also check the Settings > Discussion if you have the default Wordpress settings as in my video.

    See video: https://d.pr/v/u0wnDO

    Thanks!

  •  1
    ivanm0710 replied

    Just checked both and the problem persists...

  • [deleted] replied

    Hi Ivan,

    We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    If you still have problems please just share your Wordpress credentials because I need to login to your site and test this strange problem. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  •   ivanm0710 replied privately
  • [deleted] replied

    Hi ivanm0710,

    Sorry, I didn't understand your question from the beginning because I was thinking that you are talking about the blog posts. Now I can see that you were talking about pages.

    I'm sorry but our theme doesn't offer comments section for pages, if you want to do that you can install a Wordpress plugin that does this job.

    Thanks for your understanding!