Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Today I took some time to debug the issue and after 1 hour of debugging I came in conclusion the problem is related between server and Revolution slider plugin.
In our host, the instagram posts are showing just fine while in your host it shows a JSON error while fetching the content:
Can you please send us your new Wordpress credentials so they can check the problem?
— As for your last question:
With Kalium you will get a free copy of Slider Revolution, this copy does not include support for the plugin and premium premade sliders. Plugin updates will be included remotely in our server so you can update the plugin by going to Appearance > Install Plugins area.
Hi, I try to figure out how the revolutionary slider is set up! In order to have the instagram feed in it do I have to buy a license? Thank you!
Hi Magdalene,
Which version of Revolution Slider are you using?
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi and thank you for the reply! its at https://test.mkourti.com/
Moreover one more difficulty now.. the Antiparos gallery does redirect to Corfu...and cant figure out why...
Hi there,
The login credentials are not working, can you please check them again.
Best regards,
Laborator Team
Hi Magdalane,
Today I took some time to debug the issue and after 1 hour of debugging I came in conclusion the problem is related between server and Revolution slider plugin.
In our host, the instagram posts are showing just fine while in your host it shows a JSON error while fetching the content:
(view large image)
I have recorded a video to explain the issue which I have also submitted in Revolution slider forum:
https://d.pr/v/yoVsnf
You can see my thread I have created on Revolution Slider forum and also view the response when they submit:
https://codecanyon.net/comments/22757855
Thank you very much Arlind!
Hi Magdalene,
The support just replied to us, here is what they wrote:
(view large image)
Do you agree to send them your WP credentials and also add your FTP credentials to their support forum?
If you do, include your credentials by clicking Insert Credentials button in editor toolbar. (See how)
They also need FTP credentials:
(view large image)
Hi Arlind , I found a template that like more than instagram feed version. https://revolution.themepunch.com/clear-cut-portfolio-website-for-wordpress/ Do I have to buy the license in order to get templates?
Hi Magdalene,
— Slider Revolution plugin support just send us an email with this response:
(view on a new page)
Can you please send us your new Wordpress credentials so they can check the problem?
— As for your last question:
With Kalium you will get a free copy of Slider Revolution, this copy does not include support for the plugin and premium premade sliders. Plugin updates will be included remotely in our server so you can update the plugin by going to Appearance > Install Plugins area.
Thanks!
Hi Magdalene,
We send ThemePunch your Wordpress credentials now:
(view on a new page)
Have a nice day!
Thank you Arlind! Sunny greetings!
(view large version)
Hi Magdalene,
Slider Revolution released a new update (read changelog), I updated the plugin for you and it seems that the Instagram problem was solved
Have a nice day!
Thank you very-very much!!
Happy to hear that the feature of the plugin is working now
Have a nice day!