Important:
This support area is for Kalium 3 users only. Support for Kalium 4 has moved to our new platform at support.laborator.co. If you’re using Kalium 4, please create a new account there using your email and license key. A password will be sent to you automatically.

Okay
  Public Ticket #2122327
Problem with portfolio
Closed

Comments

  •  1
    adrianadom04 started the conversation
    August 20, 2019 at 5:09pm

    about a month ago I made the portfolio and it worked correctly

    today when you entered in a portafolio item nothing appears in "parameters and options"

    if I go to http://casadelparque.mx/esp/index.php/galeria/ there I can see all the item portfolios, if I click on it it won't take me anywhere, I had designed them as a lightbox


    THANKS

  • [deleted] replied
    August 21, 2019 at 7:09am

    Hi adrianadom04,

    I would like to see what exactly happens on backend and why Parameters and Options are not showing and test few solutions. 

    Can you please send your WP credentials.

    To include your credentials click Insert Credentials button in editor toolbar. (See how)

  •   adrianadom04 replied privately
  • [deleted] replied
    August 22, 2019 at 7:49am

    Hi Adriana,

    One of the required theme plugins Advanced Custom Fields PRO was disabled, so I enabled it for you (see video) and now the Parameters and Options area works as it shouldsmile.png

    Have a great day!

  •  1
    adrianadom04 replied
    August 23, 2019 at 1:19am

    Thanks a lot


  • [deleted] replied
    August 23, 2019 at 6:28am

    Happy to hear thatsmile.png

    Have a a great weekend!

    Will set this ticket as solved from here.