Okay
  Public Ticket #2117251
Gap between images - ERROR
Closed

Comments

  •  1
    vivifeltrin started the conversation

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • [deleted] replied

    Hi vivifeltrin,

    Can you please try to be very specific about the question and explain it more to us, in this way we can easily understand you and give you the proper answer.

    Also please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    Thanks!

  •   vivifeltrin replied privately
  • [deleted] replied

    Hi vivifeltrin,

    1— That problem is happening only in some images that you have uploaded because they are not saved well from your computer or they are corrupted. I also made a video to show you the problem (see video).

    Please re-save those images that have problems and then upload them again, and if their thumbnail show in the Wordpress media section then they will work in the theme too.

    2— That problem has happened because a required plugin such as Advanced Custom Fields PRO was not installed in your theme. I can see that you have installed this plugin now and you will not receive that problem anymore.

    Have a nice day!

  •  1
    vivifeltrin replied

    Thank you so much for helping me Ylli! I'll be careful with that next time hehe

    Have a good week! :)


  • [deleted] replied

    Hi vivifeltrin,

    Happy to hear that you solved your questionsmile.png

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance <3