Can you please share your Wordpress credentials because I need to login to your site and test this. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks very much for the reply. Hosting is with Hostgator.
Have you had clients that hosted with them before that got it to work?
Also they upgraded via php.ini as on the shared server
Will show them the screenshot and see what they say.
So because of this the demo filter cannot be imported? only planning to install on locasite before uploading to live site. The live site is using 1and1 which I believe may be worse
There are several problems with hosting companies that we face everyday due to the low limits, but the problem is also with the filter plugin that does not import completely like in our demo page so we have to use a plugin such as AIO WP Migration to import it to your site and need higher limits.
I can set up the input boxes to show but then you have to set the icons from the beginning.
I will set them up for you, can you simply import the demo again as I cannot import it after trying for many times as I am having an error because of the time limit.
We are sorry about the delay of the answer but we've been working on the problem with the product filter and checking what the problem could be, now it is live as I have set up the filter in your homepage.
Can you try deleting the filter of your homepage and then go to Laborator > Demo Content Import and select Automotive demo, untick all the options and leave only the Product Filter selected:
Hi there.
I've just imported the demo for the automotive layout.
But how do I get the filter to be the same as your demo please?
Have attached a screenshot of how it currently looks
Hi jry19,
Can you please share your Wordpress credentials because I need to login to your site and test this. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks!
Hi there
currently the site is installed locally :(
So when the demo site is imported, you mean to say that the filters should automatically be done as well? and not as per my screenshot?
Can you please contact your server and ask them to increase this PHP limit:
For more info visit this link Recommended PHP Configuration Limits.
Best regards,
Laborator Team
hi there.
ok. Got the server support to increase the upload_max_filesize = 400M via php.ini
Then I reinstalled the demo ( i guess you removed it?) but still the filter is not there.
PHP version is 7.0
Hi again,
I have removed the demo again as I am installing the theme demo from a different source (AIO WP Migration), but the limits seem to be the same:
(view large version)
(view large version)
Best regards,
Laborator Team
Hi Art
Thanks very much for the reply. Hosting is with Hostgator.
Have you had clients that hosted with them before that got it to work?
Also they upgraded via php.ini as on the shared server
Will show them the screenshot and see what they say.
So because of this the demo filter cannot be imported? only planning to install on locasite before uploading to live site. The live site is using 1and1 which I believe may be worse
Hi Art
btw, you mean to say that the only way to get the filter is by importing the demo?
There are no settings to set so that it displays the input boxes??
Hi there,
There are several problems with hosting companies that we face everyday due to the low limits, but the problem is also with the filter plugin that does not import completely like in our demo page so we have to use a plugin such as AIO WP Migration to import it to your site and need higher limits.
I can set up the input boxes to show but then you have to set the icons from the beginning.
Best regards,
Laborator Team
Hi Art.
yes please. if you can show me how to setup the input boxes will be great!
Which icons do you mean please?
I am talking about these icons:
(view large version)
Best regards,
Laborator Team
no worries, I can set them
not an issue. will you be able to show me how to insert he fields please?
I will set them up for you, can you simply import the demo again as I cannot import it after trying for many times as I am having an error because of the time limit.
Best regards,
Laborator Team
Thank you.
Import done
Hi,
Any update on this please?
Hi there,
We are sorry about the delay of the answer but we've been working on the problem with the product filter and checking what the problem could be, now it is live as I have set up the filter in your homepage.
Best regards,
Laborator Team
Great! Thank you very much!
will it be possible to let me know what you did to setup the filter?
Hi again,
These are the areas where I have made the changes:
(view large version)
Best regards,
Laborator Team
Hi there
Thanks for that.
But i did everything in your sample but the filter on the homepage doesn't change?
I even imported the filter settings directly from your sample
Hi there,
In which site are you testing it, as in the site you provided I have imported and set up the filter on your homepage.
Best regards,
Laborator Team
Hi Art.
Thanks. but i need to be able to replicate that.
As prefer to work on a local installation. Working online is too slow for where I am at.
Hi there,
Can you try deleting the filter of your homepage and then go to Laborator > Demo Content Import and select Automotive demo, untick all the options and leave only the Product Filter selected:
(view large version)
We have updated the options in Product Filter as it was also having the same problems in our demo.
Best regards,
Laborator Team
Hi Art
Great! so you were able to replicate the problem?
Btw, when I tried setting up a new install locally, the registration is giving out a 404 error?
should i start a new support ticket?
yes! Ok! It works now! well done!
So this was indeed not working previously?
Happy to hear that, yes there were some issues with the plugin which has been updated recently and where some issues showing in the backend.
Best regards,
Laborator Team