Hi jimitav,

Can you please send me your Wordpress credentials, because I need to login to your site and test this.

To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

Thanks!

Hi jimitav,

Sorry but I can't login your site or see its (see video). Can you please solve this first?

Thanks!

Hi,

Thanks for your fast response.

Your problem is related to your server, I just tried to update a free Wordpress plugin that you had installed and it was not updating.

Here is the error:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…

Downloading update from https://downloads.wordpress.org/plugin/ninja-forms.3.4.17.zip…

An error occurred while updating Ninja Forms: Download failed. cURL error 28: Operation timed out after 9599 milliseconds with 5897905 out of 6521715 bytes received

Disabling Maintenance mode…

All updates have been completed.

Screenshot:

(view on a new page)

Please contact your hosting provider for this problem so they should fix it for you.

Hi jimitav,

I'm not aware of this problem, I just updated those plugins manually for you. But if you encounter this problem again then you need to contact your hosting provider first because this is a server related problem.

Thanks!

Happy to hear that

Have a nice day!