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Okay
  Public Ticket #2104626
Cart Issue !!
Closed

Comments

  • florian16 started the conversation
    August 4, 2019 at 8:28pm

    Hello, when I add a product to the cart and I click on to see my cart, there is nothing, the cart is empty as you can see on the attached picture

    {"wp":{"use":false,"adminUrl":"http://vize.fr/wp-admin","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}

    Cordially

  • [deleted] replied
    August 5, 2019 at 6:57am

    Hi Cordially,

    We don't have this issue on our theme, and it should work for you too. Can you please disable all your third-party plugins (plugins that don't come with our theme) one by one, and check if this problem is solved.

    And if your problem is still active, then please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  •   florian16 replied privately
  • [deleted] replied
    August 5, 2019 at 12:04pm

    Hi Florian,

    Please send me your Wordpress credentials because I don't need your FTP credentials for the moment.

    Thanks!

  •   florian16 replied privately
  • florian16 replied
    August 5, 2019 at 4:41pm

    it's working !

  • [deleted] replied
    August 6, 2019 at 6:38am

    Hi Florian,

    So the problem is fixed now right?

    Thanks!