Hi, I originally activated the Kalium theme on a test server. There was an issue with the server and I was forced to change to another server. How do I get Kalium to be activated on my new server?
My support has expired so I cant open a new ticket. I owe one license of Kalium. The domain where I activated it two years ago doesn´t exist anymore (your-personaltrainerin-frankfurt.de). Now I want to build a new page with a new domain. Could you please reset the license.
It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you can read on this article Theme licenses and activation.
I deleted your old license, so now you can activate your product in its final domain.
Note: If you still see the old domain on your Product Registration page (screenshot) please just press x button, then you activate your theme again.
Hi, I originally activated the Kalium theme on a test server. There was an issue with the server and I was forced to change to another server. How do I get Kalium to be activated on my new server?
Kind regards,
Phil
Hi Phil,
I have reset the license so now you can activate it on the original domain.
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
(view on new page)
Best regards,
Laborator Team
Hi Art,
My support has expired so I cant open a new ticket. I owe one license of Kalium. The domain where I activated it two years ago doesn´t exist anymore (your-personaltrainerin-frankfurt.de). Now I want to build a new page with a new domain. Could you please reset the license.
Thank you Karin
Hi Karin,
It would be better if you had used www.yoursite.com/staging to build the site and then when you finish the site move it to www.yoursite.com. License is valid for one domain only as you can read on this article Theme licenses and activation.
I deleted your old license, so now you can activate your product in its final domain.
Note: If you still see the old domain on your Product Registration page (screenshot) please just press x button, then you activate your theme again.
Have a nice day!