I'm having a weird issue suddenly. On my home page, you'll notice the featured image for Yazd and Persepolis are cropped (hence the width and height for the Yazd and Persepolis are different than the other portfolio items).However, I didn't do anything to crop the featured images.
Do you know what the issue is here?? I'm so confused!
The problem with selecting the 'Dynamic Height' is that is seems to mess up the order of the portfolio items. It rearranges all the items in a somewhat random order.
The thing I don't understand, however, is why my Yazd and Persepolis portfolio items have a different 'featured image' height than the other items. I didn't do anything myself to change the height of the featured images for these two items.
Can you please just upload the biggest size that you can for the featured images, because maybe any of your featured images are smaller than it should and Wordpress can't crop that image because it is smaller than the size that Wordpress crops their thumbnails.
Strange, that doesn't seem to fix the problem. I just tried using a larger file and it still appears to have the same problem. Hmm.. I'm not sure why this is happening. As far as I know, I didn't do anything differently with the featured images of my other portfolio items.
No worries though. I appear to have found some kind of fix. I am re-uploading all of the featured images for my other portfolio items and it's changing them to the newer format. I've then turned on the dynamic image and they are all in order again.
Perhaps there was an update or something that changed the way the featured image looks? Not sure! Thanks for the help!!
Hmm this is very strange, there are not such changes through updates but maybe one of our support members while trying to assist you have touched any option or have regenerated your thumbnails, i'm not sure.
But I'm very happy that the problem is now solved and I think that the same problem will not happen to you again.
It is so strange... I just went back this morning to try to fix everything, and it seems to have fixed itself. I'm not sure what's going on, but I'm glad everything resolved itself. I'm still so confused!
Thanks again for everything! Always appreciate you taking the time to help out.
Hi guys,
I'm having a weird issue suddenly. On my home page, you'll notice the featured image for Yazd and Persepolis are cropped (hence the width and height for the Yazd and Persepolis are different than the other portfolio items).However, I didn't do anything to crop the featured images.
Do you know what the issue is here?? I'm so confused!
Cheers,
Jon
Hi Jon,
Problem fixed (see video).
Have a nice day!
Hi Ylli,
Thanks for the help!
The problem with selecting the 'Dynamic Height' is that is seems to mess up the order of the portfolio items. It rearranges all the items in a somewhat random order.
The thing I don't understand, however, is why my Yazd and Persepolis portfolio items have a different 'featured image' height than the other items. I didn't do anything myself to change the height of the featured images for these two items.
Is there another possible fix for this problem?
Best,
Jon
Hi Jon,
Can you please just upload the biggest size that you can for the featured images, because maybe any of your featured images are smaller than it should and Wordpress can't crop that image because it is smaller than the size that Wordpress crops their thumbnails.
Thanks!
Hi Ylli,
Strange, that doesn't seem to fix the problem. I just tried using a larger file and it still appears to have the same problem. Hmm.. I'm not sure why this is happening. As far as I know, I didn't do anything differently with the featured images of my other portfolio items.
Best,
Jon
No worries though. I appear to have found some kind of fix. I am re-uploading all of the featured images for my other portfolio items and it's changing them to the newer format. I've then turned on the dynamic image and they are all in order again.
Perhaps there was an update or something that changed the way the featured image looks? Not sure! Thanks for the help!!
Best,
Jon
Hi Jon,
Hmm this is very strange, there are not such changes through updates but maybe one of our support members while trying to assist you have touched any option or have regenerated your thumbnails, i'm not sure.
But I'm very happy that the problem is now solved and I think that the same problem will not happen to you again.
Thanks!
Hi Ylli,
It is so strange... I just went back this morning to try to fix everything, and it seems to have fixed itself. I'm not sure what's going on, but I'm glad everything resolved itself. I'm still so confused!
Thanks again for everything! Always appreciate you taking the time to help out.
Best,
Jon
Hi Jon,
Hmm, maybe you have installed any caching plugin or your server has any caching mechanism so changes are delayed.
Anyway, I'm very happy that everything is working as it should now
Have a nice day!
Will set this ticket as solved from here.