Experiencing a number of issues attempting to set up the site.
How to do I lose the “I’M REMI” ? Can’t locate where to change that.
Replacing portfolio images. Some work fine, while others load something completely different when clicked on. i.e. Fall in Tennessee take you to a video? When you click on the Hibiscus flower it load the church window? The beach boat is covered, as in partially transparent?
When I attempt to add new item under portfolio there’s no lightbox option?
Followed by there’s no lightbox options/settings to correct each image separately? Only settings I found where under portfolio settings under customize themes, but still not able to correct the issue of where it takes you after you click on an image?
Is the theme damaged in some way?
So many options, yet the ones I need aren’t available hidden?
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some problems are gone.
3. ACF Pro plugin was outdated and not active, I have updated and activated it and now you have the options back to select them.
4. No the theme is not damaged, but next time you update the theme don't forget to update the premium plugins under Appearance > Install Plugins and everything will work smoothly. Also I recommend you to check the comatible plugins list of plugins as you have too many plugins installed in your site which can break up your site as they are not compatible with the theme.
Good afternoon,
Experiencing a number of issues attempting to set up the site.
How to do I lose the “I’M REMI” ? Can’t locate where to change that.
Replacing portfolio images. Some work fine, while others load something completely different when clicked on. i.e. Fall in Tennessee take you to a video? When you click on the Hibiscus flower it load the church window? The beach boat is covered, as in partially transparent?
When I attempt to add new item under portfolio there’s no lightbox option?
Followed by there’s no lightbox options/settings to correct each image separately? Only settings I found where under portfolio settings under customize themes, but still not able to correct the issue of where it takes you after you click on an image?
Is the theme damaged in some way?
So many options, yet the ones I need aren’t available hidden?
Best, Dave
Hi Dave,
Can you please share your site credentials here, because we need to login to your site and see this issue live. Your information is safe (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar. (See how)
Best regards,
Laborator Team
Hi Dave,
The login credentials are not working.
Best regards,
Laborator Team
Hi Dave,
You were using the latest version of the theme but the plugins were not updated to the latest version and were not compatible with the theme, so I have updated and activated them and now some problems are gone.
1. Edit the homepage and follow instructions:
(view large version)
2. It shows something different because it has a video there and the video will load when the lightbox popups:
(view large version)
3. ACF Pro plugin was outdated and not active, I have updated and activated it and now you have the options back to select them.
4. No the theme is not damaged, but next time you update the theme don't forget to update the premium plugins under Appearance > Install Plugins and everything will work smoothly. Also I recommend you to check the comatible plugins list of plugins as you have too many plugins installed in your site which can break up your site as they are not compatible with the theme.
Best regards,
Laborator Team