I had to reopen this ticket because I can't put it to work. I've read documentation and other options and nothing. . Previous Ticket - # 2081129 . Hi, I've tried all the ways to make maps load. I already created another API code. I tested it with another API code from another client, which I assembled with Kalium (http://valencaevalenca.com/contact-valenca/), and it still didn't work. . Help me please.
Art, how are you? But it does not carry any information on the map. The coordinates are correct, but nothing appears on the map.
. Regarding the API I generated following the steps of your documentation. . Tell me what I should do to make it ok. I don't know where to look and modify.
I had to reopen this ticket because I can't put it to work. I've read documentation and other options and nothing.
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Previous Ticket - # 2081129
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Hi, I've tried all the ways to make maps load. I already created another API code. I tested it with another API code from another client, which I assembled with Kalium (http://valencaevalenca.com/contact-valenca/), and it still didn't work.
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Help me please.
Hi Marcelo,
Something is wrong with the way you copy or generate the API key, I just tested it by creating and copied it to your site and it works properly.
Best regards,
Laborator Team
Art, how are you? But it does not carry any information on the map. The coordinates are correct, but nothing appears on the map.
.
Regarding the API I generated following the steps of your documentation.
.
Tell me what I should do to make it ok. I don't know where to look and modify.
Because you have added a style to that map and that is why it is not showing any label or road, remove the styling and the map will be okay.
Best regards,
Laborator Team
Art, thanks for the return. But I use this style on another site created with Kalium and it works well.
http://valencaevalenca.com/contact-valenca/
The problem is NOT with the theme but the location where you have set the map is in the middle of woods, check the video below:
https://d.pr/v/K5mMEe
Best regards,
Laborator Team
Art, the Lat and Log coordinates are correct. I just tested. See in the pictures.
Let's be objective. What do I need to do differently?
It is because of the Map zoom, you have the pins in two different cities:
(view large version)
Best regards,
Laborator Team