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  Public Ticket #2082379
Thumbnail GIF is cropped
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Comments

  •  7
    Bizkithavas started the conversation

    Hi Laborator!

    In the portfolio grid I have added a gif as a thumbnail for one project. It is working alright but it has been cooped for some reason. I have tripple checked the size of the image but it is the same as the other thumbnails so I'm wondering why it is cropped and how I can make this work properly.

    Kind regards,

    Isak

  • [deleted] replied

    Hi Isak,

    Can you please send me your Wordpress credentials, because I need to login to your site and test this.

    To include your credentials click Insert Credentials button in editor toolbar (see how) so your reply will be private.

    P.S: You are using an old version of our theme 2.9, the latest version for the moment is 2.9.1 (read release notes), please update your theme first.

    Thanks!

  •   Bizkithavas replied privately
  • [deleted] replied

    Hi Bizkithavas,

    I can see that your .gif image is not cropped. It is showing the size that it should show inside its container (see video).

    Thanks!

  •  7
    Bizkithavas replied

    Hej Ylli,

    Okok, does that mean that the container is the problem? 

    Because the image is the same size as the other thumbnails but somehow the grid seems to display the image differently when I look at it. How would I go about to resolve this?

    /Isak

  • [deleted] replied

    Hi Isak,

    I just talked to our developer and he said that .gif images can't be resized as the normal images. So the best solution for you to add a .gif image to be the same as other portfolio layouts is if you upload a squared gif.

    Or, if you want you can use masonry portfolio (see video).

    Thanks for your understanding!

  •  7
    Bizkithavas replied

    Super thanks Ylli I´ll try that! 

  • [deleted] replied

    Happy to hear thatsmile.png

    Have an amazing weekend!

    P.S: If you like the theme, it would help us a lot if you could give us a five-star rating on Themeforest from your Downloads tab.

    A huge thank you from me and Laborator in advance.