I have a problem with the theme purchase verification with regards to my third Kalium purchase (from March this year).
The thing is I have downloaded and verified the theme, while my website was on a working domain (duzepsy.pl).
Now, I have it on the proper domain (as seen above). When I want to verify my purchase code and make automatic updates, I see the error notice saying that the purchase code is assigned to another domain (the duzepsy.pl mentioned).
I deactivated the theme verification and tried doing it again, but the problem is still the same.
Hi,
I have a problem with the theme purchase verification with regards to my third Kalium purchase (from March this year).
The thing is I have downloaded and verified the theme, while my website was on a working domain (duzepsy.pl).
Now, I have it on the proper domain (as seen above). When I want to verify my purchase code and make automatic updates, I see the error notice saying that the purchase code is assigned to another domain (the duzepsy.pl mentioned).
I deactivated the theme verification and tried doing it again, but the problem is still the same.
May you help me?
Kind regards,
Danuta
Hi Danuta,
I have reset the license, now you can activate it on the original domain.
P.S: If you still see the old domain on your Product Activation page please just press X, then try to activate your theme again, it should work.
(view on new page)
Best regards,
Laborator Team
Hi Art,
Thank you, no it's OK.
Kind regards,
Danuta
You're welcome Danuta, have a great week
Best regards,
Laborator Team