So I guess you have to contact the plugin developer that displays these filters or update the plugin and see if it fixes it, because the problem is not related to the theme.
I don't know how their code works because its somebodies else work. You saw that the problem appears even with default theme, that explains clearly that the theme is not causing the issue. The code is from Product filter plugin:
Their support is very limited and do not want to give a try to solve their own problems, we have contacted them too and it was massive negligence to solve plugin bugs.
Honestly I would love to help you on this but I don't know how their code works.
hello,
some categories on my filter do appear on the FR site (PERIOD):
http://www.sasportasgallery.com/fr/dessin/
but not on the EN site (i did select them on each item)
http://www.sasportasgallery.com/en/drawing/
any help?
sharon
Hi Sharon,
I have checked your website and seems that all translations for PERIOD attribute do exist:
(view large image)
I have checked the issue on another theme and its still the same:
(view large image)
So I guess you have to contact the plugin developer that displays these filters or update the plugin and see if it fixes it, because the problem is not related to the theme.
Hi Arlind,
I contacted them but they sent me back to you... Any idea what to do to fix this issue?
thanks
Sharon
Hi Sharon,
I don't know how their code works because its somebodies else work. You saw that the problem appears even with default theme, that explains clearly that the theme is not causing the issue. The code is from Product filter plugin:
(view large image)
Their support is very limited and do not want to give a try to solve their own problems, we have contacted them too and it was massive negligence to solve plugin bugs.
Honestly I would love to help you on this but I don't know how their code works.
Hi Arlind,
I get it, thanks for your help anyway :)
sharon
You are welcome, I am sorry that I cannot help you more on this.
You may also contact the WPML team maybe they can forward the issue to the plugin or provide a solution.