I think that are using an old version of our theme, the latest version for the moment is 2.9 (read release notes), please update your theme first and then the premium plugins too.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support (including WPBakery Page Builder 6.0.3), just go to Appearance > Install Plugins
Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
I can't use WPBakery Page Builder because I can't update to the latest version. What can I do?
Hi,
I think that are using an old version of our theme, the latest version for the moment is 2.9 (read release notes), please update your theme first and then the premium plugins too.
After you update the theme, there is a chance that we also updated some of the plugins that we offer. To update those plugins to the latest version that we support (including WPBakery Page Builder 6.0.3), just go to Appearance > Install Plugins
Thanks!
I'm currently using version 2.9 of Kalium but still can't update the plugins :/
Hi,
Can you please share your Wordpress credentials because I need to login to your site and test this issue. Your information is safe here (private) in this thread.
To include your credentials click Insert Credentials button in editor toolbar (see how)
Thanks!
ok, it magically worked now,
thank you very much
Hurray, it's strange because it should always work once you activate your theme but I'm very happy that it worked for you too
Have a great day!