I have purchased the theme few months ago, and updated the latest theme with my website, Now I got plugin updates that needs the theme to be updated with them.
1- Wp bakery builder
2- Custom fields plugin.
I want to know when I can get the updated theme with the updated plugins? As I have to launch my website soon, therefore I want to update everything before that.
and,
My support is going to expire in 2 months, How to contact for plugin updates and theme updates. I have purchased the theme for my client's website and thoughts this theme is great, but I saw most of the themes gets deleted from themeforest market, If this theme gets deleted, should I will get my money back ? or what?
I have made a custom build eCommerce based on this theme , if something went wrong than and themeforest took the theme down then how to update the theme and plugins than, Is it going to be a waste? or what? I am worried about this.
1—Premium plugins don’t allow theme authors to give customers their license number, so on each premium plugin (such as WPBakery Page Builder, Advanced Custom Fields PRO and Layer Slider) update we release a new update to our theme with the latest version of that plugin included, so clients can simply update them by going to Appearance > Install Plugins.
You never need to purchase any premium plugins that comes with our theme, you can purchase them only if you need their support or want to use their extra features.
— WPBakery Page Builder 6.0.3 has one bug that doesn't accept third-party shortcodes (read here). When they release an update to their plugin that works stable then we will release a new theme update to offer the latest version of this plugin too.
If you want I can manually update Advanced Custom Fields PRO plugin for you if you can't wait until the official update of the theme.
2— We will never delete the theme, and even if your support is expired you still can update the theme when the update is available. The only thing that you can't do is that you can't create support tickets but you still can extend your support for another 6 months (more info).
Hi,
I have purchased the theme few months ago, and updated the latest theme with my website, Now I got plugin updates that needs the theme to be updated with them.
1- Wp bakery builder
2- Custom fields plugin.
I want to know when I can get the updated theme with the updated plugins? As I have to launch my website soon, therefore I want to update everything before that.
and,
My support is going to expire in 2 months, How to contact for plugin updates and theme updates. I have purchased the theme for my client's website and thoughts this theme is great, but I saw most of the themes gets deleted from themeforest market, If this theme gets deleted, should I will get my money back ? or what?
I have made a custom build eCommerce based on this theme , if something went wrong than and themeforest took the theme down then how to update the theme and plugins than, Is it going to be a waste? or what? I am worried about this.
Thanks and Regards
Hi FarhaKhan,
1—Premium plugins don’t allow theme authors to give customers their license number, so on each premium plugin (such as WPBakery Page Builder, Advanced Custom Fields PRO and Layer Slider) update we release a new update to our theme with the latest version of that plugin included, so clients can simply update them by going to Appearance > Install Plugins.
You never need to purchase any premium plugins that comes with our theme, you can purchase them only if you need their support or want to use their extra features.
— WPBakery Page Builder 6.0.3 has one bug that doesn't accept third-party shortcodes (read here). When they release an update to their plugin that works stable then we will release a new theme update to offer the latest version of this plugin too.
If you want I can manually update Advanced Custom Fields PRO plugin for you if you can't wait until the official update of the theme.
2— We will never delete the theme, and even if your support is expired you still can update the theme when the update is available. The only thing that you can't do is that you can't create support tickets but you still can extend your support for another 6 months (more info).
Have a nice day!