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  Public Ticket #2051183
Reactivating Kalium
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Comments

  • carmasjura started the conversation
    June 18, 2019 at 8:37am

    Hello,

    Today, I had to reset my website including Kalium. When I have reinstalled the theme, I tried to reactivate the product but it does not allow me to do it because "The link you have followed has expired". See image below.

    How could I get another link? How could I reactivate the product on my website?

    Many thanks!

    {"wp":{"use":false,"adminUrl":"","username":"","password":""},"ftp":{"use":false,"url":"","port":"","user":"","password":"","path":""}}
  • carmasjura replied
    June 18, 2019 at 8:40am

    Also I want to say that I am goingo to use the same license for the same domain I had at the beginning.

  •  1,559
    Laborator replied
    June 18, 2019 at 10:25am

    Hi there,

    As explained in our documentation:

    If you encounter this error while you try to activate the theme then there is a chance that your WP Remote Getis not activated on your server, to read more about this issue please visit this article Cannot activate the theme.

    The latest WordPress version has changed the error notice, now this error appears “The link you followed has expired. Please try again.”  which basically happen for the same reasons.


    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group

  • carmasjura replied
    June 18, 2019 at 10:41am

    Hello,

    Many thanks for the answer. However, I had checked WP Remote Get before and it was right (see image 1) and still have the same problem. 

    Also I realized that I have this message at the moment I try to activate the product (see image 2) .

    How could solve the problem then?

    Thanks in advance!!

    C.

  • carmasjura replied
    June 18, 2019 at 11:17am

    Problem solved. 

    Thankssssssssss!

    C.

  •  1,559
    Laborator replied
    June 19, 2019 at 6:46am

    Happy to hear that, have a great daysmile.png

    P.S: If you like our theme, it would help us a lot if you could give us five star rating on themeforest from your Downloads tab.

    A huge thank you from Laborator in advance!

    Best regards,
    Laborator Team

      Documentation         Join Kalium Users Group