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  Public Ticket #2041676
Menu
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  • DesignByKiltz started the conversation

    Hello,

    We use your theme and we facing a problem in menu in Landscape mode of iPad,Tablet or any screen width greater than or above 768px.

    In portrait mode a mobile menu will show and main nav menu will not show that is okay

    But When we trying to see a landscape mode on screen of iPad, Tablet a regualr menu will seen instead of mobile menu and every body knows that we can't do hover in the iPad, Tablet or mobile.

    So please help us out for this issue

  • [deleted] replied

    Hi,

    Can you please share your Wordpress credentials because I need to login to your site and test your problem. Your information is safe here (private) in this thread.

    To include your credentials click Insert Credentials button in editor toolbar (see how)

    Thanks!

  • [deleted] replied

    Hi DesignByKiltz,

    I found your Wordpress credentials from another ticket that you created earlier.

    I think that your problem happened because of your theme customisations but please add the code below to your Custom CSS area:

    @media screen and (max-width: 992px) {
        span.logo-element.general {
            max-width: 700px !important;
        }
        
        .logo-element span img {
            width: 700px;
            height: auto;
        }
    }

    and this should solve your problem.

    P.S: Please be aware as by doing customization if something happens like miss-editing files the responsibility is yours and we won't support you on finding the problem, as we are only guiding you how to get the results you need.

    Thanks!

  • DesignByKiltz replied

    Hello,

    I think either you didn't read my ticket properly or misunderstood the problem I raised
    I raised a problem regarding menu & it's hover effect not logo

    Attached some snapshots to understand the problem in Landscape mode

    Website is : https://www.fortknoxmailbox.com/

  • [deleted] replied

    Hi again,

    I thought that you talked about the menu caused by the logo because you logo was very big and it was hiding the mobile menu in tablets.

    As for your question, our main developer (Arlind) can help you with this question, but he is not in the office until 17 June. When Arlind comes back, just reply to this thread or create a new ticket and you will make sure he will see your comment.

    Thanks for your understanding

  • DesignByKiltz replied

    Hello

    Is there any updates regarding this issue if you main developer (Arlind) is back on office please ask them to check and help out for this issue

  • [deleted] replied

    Hi DesignByKiltz,

    Sorry for confusion. I got the point here and applied a fix in your site that solves this problem. So now, even in larger screens (tablets) the hover effect will work for menu.

    Can you please check the menu to see if it works for you. The fix will be included in future updates as well.

  • DesignByKiltz replied

    Hello Arlind,

    Thanks for your reply but I still seen some glitch to hover on the menu

    Because is it possible to hover in iPad?

  • [deleted] replied

    Hi ,

    I have tested on Chrome browser and the menus are working fine:

    https://d.pr/v/XexBGT

    The chrome dev inspector simulates touch events just like in mobile device. 

    Is there any specific case where this fails to work?

  • DesignByKiltz replied

    can you check my video

    chrome screen
    https://www.loom.com/share/1a8fb1abcf9446b2b3dcf02dbb8e0f44

    Firefox screen
    https://www.loom.com/share/afe2a99ce6f54766ac4ec51f8505de72

    Why it has been start redirecting when I try to open a submenu in both the cases either arrow or menu name clicked

  • [deleted] replied

    Hi,

    I have checked the issue and it is happening also in my Chrome, so I have applied the latest version of Main JS file of Oxygen and it is working now, see the video:

    https://d.pr/v/d2hwiz